电话银行情景对话
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电话银行情景对话
对话一：
A：May I help you?
A：您需要什么服务吗?
B：Yes.I want to remit 500 RMB yuan in cash to my son in Beijing University.
B：是。我要寄500元人民币给我在北京大学读书的儿子。
A：All right. Our bank provide “Remittance Express” for individuals. It is a kind of quick and convenient electronic remittance.
A：好的。我行为您提供又快又方便的“汇款直通车”个人电子汇款业务。
B：How long does it take?
B：需要多长时间?
A：We're sure that the remittance will arrive within 24 hours after you complete the slip.
A：我们保证汇款在您填好汇款单后24小时之内到达。
B：How much does it cost?
B：费用是多少?
A：The service commission is 1%.So you should pay 5 RMB yuan.
A：手续费按汇款额的1%收取。所以您须付5元人民币。
B：All right.Here is the money.
B：好的。给您钱。
A：Please fill in the remittance slip in triplicate.
A：请您填写汇款凭证，一式三份。
B：Yes…，is that OK?
B：行……，这样填可以吗?
A：Let me see.Well…，please sign your name on it.
A：让我看一看。嗯……，请您签名。
B：OK.
B：行。
A：This is your remittance receipt.
A：这是您的汇款收据。
B：Thank you.
B：谢谢。
对话二：
A：I want to remit some money to Shenzhen.
A：我要汇些钱到深圳。
B：Do you have a current account with our bank?
B：您在我行有活期账户吗?
A：Yes，I have.
A：有的。
B：Now we offer three kinds of quick and convenient remittance： account to account， cash to account or cash to individual， which do you prefer?
B：现在我行提供三种快捷方便的汇款业务，有账户到账户、现金到账户、现金到个人，您选哪一种?
A：Account to individual.Can you send it there in a quicker way?
A：我选账户到个人。您能否用较快的方法汇过去?
B：If you choose urgent remittance，we're sure that the money will be there within 2 hours .
B：用加急汇款，我们保证两小时内可以到账。
A：How much do you charge?
A：贵行是如何收费的?
B：Except for the 1% of the handling fee， we charge you 11.70 RMB yuan of urgent telegram charges.
B：除了1%的手续费，还要收11.70元人民币的加急电报费。
A：It's all right.I hope to send it there in a quicker way.
A：没关系。我希望尽快汇过去。
B：I'll handle it for you as soon as possible. It won't be long.
B：我尽快给您办。时间不会太长。
对话三
A：Is there anything I can do for you?
A：需要我为您做点儿什么吗?
B：Yes.I have got the remittance advice of your bank.
B：是的。这是贵行的汇款通知单。
A：Let me take a look at it.
A：给我看一看。
B：Here it is.Mr White called me up on the phone about it half an hour ago.You see，I am here for the remittance.
B：给您。怀特先生在半小时之前给我打电话，告之此事。我来取款了。
A：20，000 RMB yuan sent by Mr. White from Shenzheng. Show me your passport，please.
A：20，000元人民币，怀特先生从深圳汇出。请把您的护照给我看一下。
B：Here is my passport.
B：给您护照。
A：Do you take cash or deposit it in our bank?
A：您是取现金还是存在我行呢?
B：I'd like to draw 1，000 RMB yuan for my expenses and the rest to be deposited into my account in your bank.
B：我取1，000元人民币，以供日常开支，其余的钱存在我的账户上。
A：OK.Here is your money with the receipt and your passport. Please check it.
A：好的，给您钱，回单和您的护照。请核对。
B：Right.Thank you.
B：不错。谢谢