外贸建立经济业务联系英文模板

成考报名发布时间：01-09 阅读：

外贸建立经济业务联系英文模板篇一：外贸函电建立业务关系范文

外贸建立经济业务联系英文模板篇二：外贸英语函电模板

外贸英语函电模板

1.请求建立商业关系

Rogers Chemical Supply Co. 10E.22Street Omaha8,Neb Gentlemen: We have obtained your name and address from Aristo Shoes, Milan , and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, We are

interested in extending our, range and would appreciate your catalogues and quotations.If your prices are competitive we would expect to transact a significant volume of business. We look forward to your early reply.

Very truly yours 自米兰职权里斯托鞋类公司取得贵公司和地址，特此修函，祈能发展关系。多年来，本公司经营鞋类进口生意，现欲扩展业务范围。盼能惠赐商品目录和报价表。如价格公道，本公司必大额订购。烦请早日赐复。此致！

2.回复对方建立商业关系的请求

Thank your for your letter of the 16th of this month. We shall be glad to enter into business relations with your company. In compliance with your request, we are sending you, under separate cover, our latest catalogue and price list covering our export range. Payment should be made by irrevocable and confirmed letter of credit. Should you wish to place an order, please telex or fax us.

本月16日收到有关商务关系的来函，不胜欣喜。谨遵要求另函奉上最新之出口商品目录和报价单。款项烦请以不可撤销保兑之信用状支付。如欲订货，请电传或传真为盼。此致敬礼

3.请求担任独家代理

We would like to inform you that we act on a sole agency basis fora number of manufacturers. We specialize in finished cotton goods for the Middle eastern market: Our activities cover all types of

household linen. Until now , we have been working with your textiles department and our collaboration has proved to be mutually beneficial. Please refer to them for any information regarding our company. We are very interested in an exclusive arrangement with your factoryfor the promotion of your products in Bahrain. We look forward to your early reply.

本公司担任多家厂家的独家代理，专营精制棉织品，包括各灯家用亚麻制品，行销中东。与贵公司向有业务联系，互利互作。贵公司纺织部亦十分了解有关业务合作之情况。盼望能成为贵公司独家代理，促销在巴林市场的货品。上述建议，烦请早日赐复，以便进一步联系合作。此致敬礼

4.拒绝对方担任独家代理

Thank you for your letter of 1 September suggesting that we grant you a sole agency for our household linens. I regret to say that, at this stage ,such an arrangement would berather premature. We would, however, be willing to engage in a trial collaboration with you company to see how the arrangement works. It would be necessary for you to test the market for our productsat you end. You would also have

to build up a much larger turnover tojustify a sole agency. We enclose price lists covering all the products you are interested in and look forward to hearing from you soon.

9月1日有关建议担任家用亚麻制品独家代理的来信收悉。谨致衷心谢意。目前时机尚未成熟，不能应允该安排深感抱歉。然而，本公司乐意与贵公司先试行合作，为今后合作打下基础。为证明担任独家代理的能力，贵公司宜上述货品作市场调查，研究是否可扩大现有之营业额。奉上该货品之报价单，敬希查照。专此候复。此致敬礼

5.同意对方担任独家代理

Thank you for your letter of 12 April proposing a sole agency for our office machines. We have examined our long and ,I must say ,mutually beneficial collaboration. We would be very pleased to entrust you with the sole agency for Bahrain. From our records, we are pleased to note that you have two service

engineers who took training courses at our Milan factory .the sole agency will naturally be contingent on you maintaining qualified aftersales staff. We have drawn up a draft agreement that is enclosed. Please examine the detailed terms and conditions and let us know whether they meet with your approval. On a personal note, I must say that I am delighted that we are probably going to strengthen our relationship. I have very pleasant memories of my last visit to Bahrain when you entertained me so delightfully .I look forward to reciprocating on your next visit to Milan . My very best wishes to you and your wife.

4月12日建议担任为公室器具之独家代理来信已经收悉。过去双方合作皆互利互助，能获您的眷顾作我公司于巴林的独家代理，殊感荣幸。据知您公司两服务技师曾到我公司米兰工厂受训。相信您公司在取得代理权后，仍会继续注重合格售后服务人员的训练。现随信附上协议草稿，请查实各项条款，惠复是盼。能加强业务，我亦感到欣喜，前次到访巴林，蒙盛情款待，不胜感激。祈盼您莅临米兰时，容我一尽地主之谊。此致敬礼

6.借引荐建立业务关系

At the beginning of this month , I attended the Harrogate toy fair. While there , I had an interesting conversation with Mr. Douglas Gage of Edutoys plc about selecting an agency for our teaching aids.

Douglas described your dynamic sales force and innovative approach to marketing. He attributed his own company's success to your excellent distribution network which has served him for several years. We need an organization like yours to launch our products in the UK. Our teaching aids cover the whole field of primary education in all subjects .Our patented ‘Matrix’ math apparatus is particularly successful. You may have reservations about American teaching aids suiting your market. This is not a problem since we have a complete range of British English versions. I enclose an illustrated catalogue of our British English editions for your information. Please let me have your reactions to the material. I shall be in London during the first two weeks of October .Perhaps we could arrange a meeting to discuss our proposal.

本用初参观哈洛加特玩具交易会时有幸与教育玩具股份有限公司的道格拉斯．盖齐先生一谈，提及本公司正物色代理人推广教学器材一事。盖齐先生赞扬贵公司积极推广产品，不断推出新的推销方法，并把其公司的成就归于贵公司完善的经销网络。贵公司的经验，正能替本公司在英国经销产品。本公司生产初级教育各学科的教育器村、专利产品梅特里克教学器材更傲视同侪。除美国教学器材外，亦备有全套英式英语版教材，适合当地市场，贵公司无需忧虑切合市场需求。现附上配有插图的英式英语版教材目录，盼抽空

细阅，并赐知宝贵意见。本人拟于10月头两星期前往伦敦，未知能否安排会面，就以上建议作一详谈? 此致敬礼

7.邀请参观贸易展览会

Many thanks for your letter and enclosures of 12 September. We were very interested to hear that you are looking for an UK distributor for your teaching aids. We would like to invite you to visit our booth,no.6,at next month's London Toy Fair, at Earl's court , which starts on 2 October. If you would like to set up an appointment during non exhibit hall hours please call me. I can then arrange for our sensor staff to be present at the meeting. We look forward to hearing from you.

多谢9月12日的来信和附件。获悉贵公司有意物色英国销售商推广教学辅助设备，甚感兴趣。本公司将于10月2日于厄尔大楼举行的耸敦玩具商品交易会上展示产品，诚邀贵公司派员参观设于46号之摊位。如能安排于非展出时间面谈，烦请电复。定必委派高层人员赴会。本公司深知贵公司产品精美质优，希望能发展互惠之业务。特此奉告，并候复音。

8.与过去有贸易往来的公司联系

We understand from our trade contacts that your company has reestablished itself in Beirut and is once again trading successfully in your region. We would like to extend our congratulations and offer our very best wishes for your continued success. Before the war in Lebanon , our companies were involved in a large volume of trade in our textiles. We see from our records that you were among our best tem

customers. We very much hope that we can resume our mutually beneficial relationship now that peace has returned to Lebanon. Since we last traded, our lines have changed beyond recognition. While they reflect current European taste in fabrics, some of our designs are specifically targeted at the Middle

Eastern market. As an initial step , I enclose our illustrated catalogue for your perusal. Should you wish to receive samples for closer inspection, we will be very happy to forward them. We look forward to hearing from you.

从同行中获悉贵公司贝鲁特复业，生意发展迅速。得闻喜讯，不胜欢欣。谨祝业务蒸蒸日上。黎巴嫩战事发生前双方曾有多宗纺织品交易；贵公司更是本公司十大客户之一。现今战事平息，亟盼能重展双方互惠的业务联系。自上次合作至令，产品款式变化极大。除了有迎合欧洲人口味的款式这外，亦有专门为中东市场而设计的产品。现奉上配有插图的商品目录供初步参考。职需查看样本，还望赐知。

9.确认约会

I would like to confirm our appointment to discuss the possibility of merging our distribution networks. I am excited of the prospect ofexpanding our trade. As agreed, We will meet of our office in bond street at

9.30a.m.on Monday 20 March. I have scheduled the whole day for the meeting. If for any reason you are unable to attend , please phone me so that we can make alternative arrangements. Please let me know if you would like our office to arrange hotel accommodation. I look forward with great pleasure to our meeting.

承蒙拔冗讲讨论合并双方销售网，以扩大贸易发展范围，深感兴奋。现特修函确定会议日程。谨于3月20日星期一在邦德街办公室候教，请贵公司代表于当日早上9时莅临指导。若因故未能抽空出席，烦请致

电告知，以便另行安排会晤。未知是否需代为安排旅馆膳宿?请尽早赐知，以便早作准备，款待贵客。谨此预祝会谈成功。

10.感谢客户订货

Gillette-burns Co. 322 Gleenwood street Gleveland 5,Ohio Glentlemen: Thank you for your order no,464 of 20 september. The models you selected from our showroom went out today under my personal

supervision.The package is being airfreghted to you on swissair.The relevant documentation is enclosce.I enjoyed meeting yiu and hope that this order represents the beginning of a long and prosperous

relationship between oiur companies. The next time you visit us ,please let me know in advance so that I can arrange a luch for you with our derectors. Sincerely yours

谢谢9月20日第464号定单。今天我已新自监督发送您自展览室挑选的产品。该产品随附有关文件经瑞士航空公司运送。很荣幸与你会面，衷心希望是次定单能加强双方的关系。下次到访前，烦请赐知，俾能安排与本公司董事共进午餐。

11.向长期客户推销新产品

I enclose an illustrated supplement toour catalogue. It covers the latest designs which are now available from stock. We are most gratified that you have for several yeas. Include a selection of our products in your mail-order catalogues. The resulting sales have been very steady. We believe that you will find our new designs most attractive. Theyshould get a very good reception in your market. Once you have had time to study the upplement , please let us know if you would like to take the matter further. We would be very happy to send samples to you for closer inspection. For your information, we are planning a range of classical English dinner services which ,should do well in the North American market. We will keep you informed on our progress and look forward to hearingfrom you.

随函寄奉配有插图的商品目录附页，介绍最新设计的产品。贵公司的邮购目录多年来收录本公司产品，产品销售成绩理想，特此致以深切谢意。最新设计的产品巧夺天工，定能吸引顾客选购。烦请参阅上述附页，需查看样本，请赐复，本公司乐意交劳。本公司现正设计一系列款式古典的英国餐具，适合北美市场需求。如感兴趣，亦请赐知。愿进一步加强联系，并候复音。

12.为商贸指南兜揽广告

Thank you for your business. You arecurrently represented in our directory. This is the only directory of its kind which reaches all companies in the building and construction industry in the UK. Advertising in our directory was a wise move on your part. We are currently compiling a new edition of the directory which willbe published in April 1995.The new edition will be expanded to include major manufacturers of plumbing equipment in the European Community. For proper coverage in the directory, you ought to appear in more than one category. If you do opt for a multiple listing, you will be ableto buy space in additional categories at half price. You can be assured that the new edition will be on the desks of allthe major decision makers in the building and hardware trades. Please complete the enclosed form and return it with the appropriate fee. Thanks again for your business.

衷心感谢惠顾。贵公司商号已刊登在本公司的商贸指南中。该指南乃唯一覆盖英国全部建筑公司的刊物，在此刊登广告确是明智之举。现下筹备1998年4月版的贸易批南，新版会罗列欧洲贡同体的主要铅管业制造商。为达到出色的宣传效果，贵公司宜考虑在不同类别刊登广告。如蒙惠顾，除首个广告外，其余类别的广告将可获半价优惠。该指南将分送给所有建筑公司和五金器具公司主管。烦表填妥随附表格，连同广告费用一并寄回。专此盼候佳音。

13.请求客户作推荐人

Thank you for your letter of 2 November. We are delighted to hear that you are to pleased with the refurbishment of your hotel. As your know .in our line of work, we depend on good ,reports about our projects to win further business. Our clients always shop around and look for references before

committing themselves. With your permission, we would like to use your hotel as a reference when we discuss similar refurbishments in the hotel industry . Would you agree to our suggesting that future clients should call you? It would also be most helpful if we could occasionally bring a client to look at your hotel . We would , of course , stay overnight at least.I'll call you next week to hear your reaction. Thanks again for you kind words.

从11月2日的来函得悉阁下对贵饭店的整修感到满意，此消息对本公司实是一鼓励。设计行业重视声誉，客人在选择设计公司时必然会有所比较。如蒙允许，本公司欲请贵饭店作推荐人，证明有关整修的质素。未知可否让其他客户来电垂询?此外，如获允准间或联同客户前来参观贵饭店整修，定必有莫大帮助。当然，本公司会预订房间，至少留宿一晚。

14.通知客户价格调整

We enclose our new catalogue and price list. The revised prices will apply from 1 April 1997. You will see that there have been number of changes in our product range. A number of improved models have been introduced. Out range of washing machines has been completely revamped. Many popular lines, however, have been retained unchanged. You will be aware that inflation is affecting industry as a whole .Ws have been affected like everyone else and some price increases havebeen unavoidable. We have not, however, increased our prices across the board, In many cases, there is a small price increase, but in others, none at all. We can assure you that the quality of our consumer durables has been maintained at a high standard and that our service will continueto be first class. We look forward to receiving your orders.

谨谢上新的商品目录和价格表。修订价格定于1997年4月1日起生效。产品系列有一大革新，增加了不少改良的型号，扒出一系列新款的洗衣机，但许多款的开动号仍保持不变。通货膨胀影响整个工业连带令货品价格上涨。虽然如此，本公司并未全面提升价格，调整幅度亦不大。本公司坚守一贯信念，务求出产优质之耐用消费品，迎合顾客的需要。谢谢贵公司多年惠顾，盼继续合作。

15.说明价格调整原因

I enclose our new price list , which will come into effect ,from the end of this month. You will see that we have increased our prices on most models. We have ,however , refrained from doing so on some models of which we hold large stocks. We feel we should explain why we have increased our prices. We are paying 10% more for our raw materials than we were paying last year. Some of our subcontractors have raised their by as much as 15%. As you know , we take great pride in our machines and are jealous of the

外贸建立经济业务联系英文模板篇三：七种外贸开发信英文模板

七种外贸开发信英文模板（总有一个对你有帮助）

1.主动跟新买家建立联糸

Dear Mr. Jones:

We are a joint venture specializing in the manufacture and export of textiles.We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line.

Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.

We look forward to receiving your enquires soon.

Sincerely,

John Roberts

2.对新买家要求建立业务联糸的回复

Dear Mr. Jones:

We have received your letter of 9th April showing your interest in our complete product information.

Our product lines mainly include high quality LED products. To give you a general idea of the various kinds of LED now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at which includes our latest product line.

We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.

Sincerely,

3.向老客户介绍公司新的产品信息

Dear Mr. Jones:

We have refreshed our online catalog at and now it covers the latest new products, which are now available from stock.

We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection.

We will keep you informed on our progress and look forward to hearing from you.

Sincerely,

4.回复对某个产品的查询

Dear Mr. Jones:

Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster".

We've enclosed the photo and detailed information of the product for yourreference:

Product: toaster

Specification: xxxxxxxxxxxxxxx

Package: 1pcs/box

Price: 10usd/pcs

Payment: L/C

For purchase quantities over 1,000pcs of individual items we would allow you adiscount of 1%. Payment is to be made by

irrevocable L.C at sight.

We look forward to receiving your first order.

Sincerely,

5.无法提供对方查询中所要求的产品时

Dear Mr. Jones:

Thank you for your enquiry of 12 March cate 9 cable.

We appreciate your efforts in marketing our products and regret very much thatwe are unable to supply the desired goods due to excessive demand.

We would, however, like to take this opportunity to offer the followingmaterial as a close substitute:

Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.

Please visit our catalog at for more information on this item. Ifyou find the product acceptable, please email us as soon as possible.

Sincerely,

6.查询对方公司的产品

Dear Sir or Madam:

We are volume dealers in textiles and believe there is a promising market inour area for moderately priced goods of this kind mentioned.

When quoting, please state your terms of payment and discount you would allowon purchases of quantities of not less than 1000 meters of individual items.Prices quoted should include insurance and freight to San Francisco.

Sincerely,

7.几种报盘

(a.)

Dear Mr. Jones:

We thank you for your email enquiry for both groundnuts and Walnutmeat CNFCopenhagen dated February, 21.

In reply, we offer firm, subject to your reply reaching us on or beforeFebruary 26 for 250 metric

tons of groundnuts, handpicked, shelled and ungradedat RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports.Shipment to be made within two months after receipt of your order payment byL/C payable by sight draft.

Please note that we have quoted our most favorable price and are unable toentertain any counter offer.

As you are aware that there has lately been a large demand for the abovecommodities. Such growing demand will likely result in increased prices.However you can secure these prices if you send us an immediate reply.

Sincerely,

(b.)

Dear Mr. Jones:

Shipment will be effected within 20 days after receipt of the relevant L/Cissued by your first class bank in our favor upon signing Sales Contract.

We are manufacturing various kinds of leather purses and waist belts forexportation, and enclosed a brochure of products for your reference. We hopesome of them meet your taste and needs.

If we can be of any further help, please feel free to let us know. Customers'inquiries are always meet with our careful attention.

Sincerely,

(c.)

Re: SWC Sugar

Dear Sirs,

We are in receipt of your letter of July 17, 2002 asking us to offer 10,000metric tons of the subject sugar for shipment to Japan and appreciate very muchyour interest in our product.

To comply with your request, we are offering you the following:

1. Commodity: Qingdao Superior White Crystal Sugar.

2. Packing: To be packed in new gunny bag of 100kgs. each.

3. Quantity: Ten thousand (10000) metric tons.

4. Price: US dollars one hundred and five (US$105.00) per metric ton, FobQingdao.

5. Payment: 100% by irrevocable and confirmed letter of credit to be opened inour favor through A1 bank in Qingdao and

to be drawn at sight.

6. Shipment: Three or four weeks after receipt of letter of credit by the firstavailable boat sailing to Yokohama direct.

Please note that we do not have much ready stock on hand. Therefore, it isimportant that, in order to enable us to effect early shipment, your letter ofcredit should be opened in time if our price meets with your approval.

We are awaiting your reply.

Sincerely,

外贸建立经济业务联系英文模板篇四：外贸合同样本(中英文精品)

NO.:

DATE:

ADDRESS :

TEL: FAX:

买方：

地址：

THE SELLERS:

ADDRESS:

TEL: FAX:

This Contract is made by and between the Buyers and the Sellers, whereby the Buyers agree to buy and the Sellers agree to sell the under mentioned commodity according to the terms and conditions stipulated below:

买方与卖方就以下条款达成协议：

CONTRACT 2. COUNTRY AND MANUFACTURERS:

原产国及造商：

3. PACKING: 制

To be packed in standard airway packing. The Sellers shall be liable for any damage of the commodity and expenses incurred on account of improper packing and for any rust attributable to inadequate or improper protective measures taken by the sellers in regard to the packing.

包装：标准空运包装。如果由于不适当的包装而导致的货物损坏和由此产生的费用，卖方应对此负完全的责任。

4. SHIPPING MARK:

The Sellers shall mark on each package with fadeless paint the package number, gross weight, net weight, measurement and the wordings: "KEEP AWAY FROM MOISTURE" "HANDLE WITH CARE" "THIS SIDE UP" etc. and the shipping mark:

唛头：卖方应用不褪色的颜料在每个箱子外部

、刷上箱号、毛重、净重、尺寸，并注明“防潮”

、“此面向上”等，唛头为: “小心轻放”

5. TIME OF SHIPMENT（装运期）： within days after receipt of L/C

6. PORT OF SHIPMENT（装运港）：

7. PORT OF DESTINATION（目的港）： , CHINA

8. INSURANCE（保险）：To be covered by sellers for 110% invoice value against All Risks.

9. PAYMENT（付款方式）The buyer open an irrevocable 100% L/C at sight in favor of seller

信用证付款：买方给卖方开出100%不可撤销即期信用证。

银行资料：

10. DOCUMENTS:

1. Full set of Air waybill in original showing “Freight Prepaid” and consigned to applicant. 空运提单一套

2. Invoice in three copies. 发票一式叁份

3. Packing list in three copies issued by the Sellers. 装箱单一式叁份

4. Certificate of Quality issued by the Sellers. 制造厂家出具的质量证明书

5. Insurance Policy. 保险单一份

6. Certificate of origin issued by the Sellers. 原产地证书

7. Manufacturer’s certified copy of fax dispatched to the applicant within 24 hours after shipment advising flight No., B/L No., shipment date, quantity, Gross weight, Net weight, and value of shipment.

制造厂家通知开证申请人有关货物装运的详细资料传真复印件壹份

8. The seller’s Certificate and waybill certifying that extra documents have been dispatched according to the contract terms by express airmail.

卖方有关另外用特快邮寄壹套单据给开证申请人的证明书及邮寄底单.

9. Certificate of No Wooden Packing or Certificate of Fumigation.非木包装声明或熏蒸证.

In addition, the Sellers shall, within three days after shipment, send by express airmail one extra sets of the aforesaid documents directly to the Buyers.

另外，卖方应于货物发运后三天内，用特快专递寄送一套上述的单据给买方。

11. SHIPMENT:

The Sellers shall ship the goods within the shipment time from the port of shipment to the destination. Transshipment is allowed. Partial shipment is not allowed.

运输：卖方应于交货期内将合同货物从装货港运到目的港，不许分批，允许转运。

12. SHIPPING ADVICE:

The sellers shall, immediately upon the completion of the loading of the goods, advise by fax the buyers of the Contract No., commodity, quantity, invoiced value, gross weight, name of vessel and date of delivery etc. In case due to the sellers not having faxed in time, all losses caused shall be borne by the sellers.

装运通知：卖方应于装货后，立即用传真将有关合同号、货物、数量、发票价值、毛重、运输工具名称、交货日期、货物预计抵达日等资料通知买方。如果由于卖方未能通知买方而造成的所有损失均由卖方承担。

13. GUARANTEE OF QUALITY:

The Sellers guarantee that the Commodity hereof is made of the best materials with first class workmanship, brand new and unused, and complies in all respects with the quality and specification stipulated in this Contract. The guarantee period shall be 12 months counting from the date of signing the Acceptance Report of this machine at the end-user's site.

质量保证：卖方保证合同货物采用最好的材料、精湛的做工、全新、未使用过、质量和技术规格均符合合同的要求。质保期为最终用户签定验收报告后12个月内。

14. CLAIMS:

Within 90 days after the arrival of the goods at destination, should the quality, specification, or quantity be found in unconformity with the stipulations of the Contract except those claims for which the insurance company or not the owners of the vessel are liable, the Buyers shall, on the strength of the Inspection Certificate issued by the State Administration for Entry-Exit Inspection and Quarantine of P.R.C. or the site inspection report issued by the seller’s engineer, have the right to claim for replacement with new goods, or for compensation, and all expenses (such as inspection charges, freight for returning the goods and for sending the replacement, insurance premium, storage and loading and unloading charges etc.) shall be borne by the Sellers. As regards quality, the Sellers shall guarantee that if within 12 months from the date of signing the acceptance report of this machine, damages occur in the course of operation by reason of inferior quality, bad workmanship or the use of inferior materials, the Buyers shall immediately notify the Sellers in writing and put forward a claim supported by Inspection Certificate issued by the State Administration for Entry-Exit Inspection and Quarantine of P.R.C. .The Certificate so issued shall be accepted as the base of a claim. The Sellers, in accordance with the Buyers' claim shall be responsible for the immediate elimination of the defect(s), complete or partial replacement of the commodity or shall devaluate the commodity according to the state of defect(s), . If the Sellers fail to answer the Buyers within one month after receipt of the aforesaid claim, the claim shall be reckoned as having been accepted by the Sellers. 索赔：货物抵达目的地后90天内，如果质量、技术规格或数量发现与合同的规定不符(除过保险公司和运输公司的责任所负)，买方应该依据中华人民共和国出入境检验检疫局的检验报告或者是卖方的调试人员在安装调试时出具的报告，有权要求替换或补偿，所有的费用(包括商检费、替补件来回的运费、保险费、仓储费、货物装货卸货费等)均由卖方承担。卖方的质量保证为签定关于此批货物的验收报告

后12个月内；由于货物内在的质量、差的做工、选材不当而造成操作中的货物损坏，买方应立即书面通知卖方，并同时随附中国商检局出具的检验报告作为索赔依据。卖方在接到买方的索赔后，有责任立即解决相应的质量问题、全部或部分地替换货物或根据货物损坏的程度进行折价；如果卖方在收到买方的上述索赔后一个月内未能作出答复，则视为索赔已为卖方所接受。

15. FORCE MAJEURE:

The Sellers shall not be held responsible for the delay in shipment or non-delivery of the goods due to Force Majeure, which might occur during the process of manufacturing or in the course of loading or transit. The Sellers shall advise the Buyers immediately of the occurrence mentioned above and within fourteen days thereafter, the Sellers shall send by airmail to the Buyers for their acceptance a certificate of the accident issued by the Competent Government Authorities where the accident occurs as evidence thereof. Under such circumstances the Sellers, however, are still under the obligation to take all necessary measures to hasten the delivery of the goods. In case the accident lasts for more than 10 weeks, the Buyers shall have the right to cancel the Contract.

不可抗力：对于制造或装船运输过程中可能产生的不可抗力而造成的迟交货或不能交货，卖方可以不承担责任。卖方应立即在不可抗力产生的十四日内将有关情况通知买方，并且卖方应用航空邮件将有关政府当局部门出具的证明不可抗力产生的文件寄送给买方。在此情况下，卖方仍应尽最大努力采取各种措施促使货物的发运。如果事故持续十周，买方有权取消该合同。

16. LATE DELIVERY AND PENALTY:

Should the Sellers fail to make delivery on time as stipulated in the Contract, with exception of Force Majeure causes specified in Clause 15 of this Contract. The Buyers shall agree to postpone the delivery on condition that the Sellers agree to pay a penalty which shall be deducted by the paying bank from the payment. The Penalty, however, shall not exceed 5% of the total value of the goods involved in the late delivery. The rate of penalty is charged at 0.5% for every seven days. Odd days less than seven days should be counted as seven days. In case the Sellers fail to make delivery ten weeks later than the time of shipment stipulated in the Contract, the Buyers shall have the right to cancel the contract and the Sellers, in spite the cancellation, shall still pay the aforesaid penalty to the Buyers without delay.

迟交货和罚金：如果卖方未能按合同规定及时交货(除了本合同15条款所言的不可抗力)，买方同意在卖方付罚金的前提下迟交货。罚金的金额不超过迟交货的合同货物部分的价值的5%，罚金按每7日0.5%计算，少于7日的增加天数按7日计。如果卖方未能于合同规定的交货期之后的十周内发运，买方有权取消该合同，除此之外，卖方仍要将有关罚金不加拖延地付给买方。

17. ARBITRATION:

Any dispute arising from or in connection with this Contract shall be submitted to China International Economic and Trade Arbitration Commission for arbitration which shall be conducted in accordance with the Commission's arbitration rules in effect at the time of applying for arbitration. The arbitral award is final and binding upon both partied. Arbitration fee shall be borne by the losing party.

仲裁：与此合同有关的争议应通过友好协商解决。如果协商无法解决，提交中国国际经济贸易仲裁委员会进行仲裁。按照申请仲裁时该会现行有效的仲裁规则进行仲裁。仲裁裁决是终局的，对双方均有约束力。仲裁费用由败诉方承担。

18.BANK CHARGES: All bank charges outside China will be on the account of the Sellers.

银行费用：所有中国之外的银行费用均由卖方承担。

19.OTHER: This contract signed in three copies, the seller holds one copy and the buyer hold two copies. 其它：本合同一式叁份，卖方执壹份, 买方执贰份。

THE BUYERS THE SELLERS

外贸建立经济业务联系英文模板篇五：外贸电子商务英文邮件模板

外贸电子商务英文邮件模板

参考资料：商务蜜蜂资讯网(

在外贸电子商务(b2b)活动中，良好的沟通不有效促成销售、妥善解决售后问题的关键，从事外贸活动的朋友一般都通过电子邮件与买家或潜在买家保持沟通。良好的邮件沟通，会得到理想的结果；而如果措辞不当，也会给买家带来不好的体验。

今天跟大家分享成交后沟通买家电子商务()邮件模板。

1. 当收到(b2b)买家的付款以后

Dear valued customer,

Your payment has been received for the following item. We will ship it within ___ business days as promised. After doing so, we will send you a notification letter, with tracking number information if applicable.

Two points for clarification:

1. Shipping charge: some buyers might think our shipping charge is high. But the fact is NOT, we charge you basing on the actual shipping cost.

2. Shipping time: because you bought the item from opposite side of the earth, it needs time to ship and the duration on its way to you is out of control. What under our control is that we will ensure ship the item within certain biz days as described in item listing.

Therefore, please DON’T leave us 1, 2, 3 or 4-Detailed Seller Ratings on Shipping Time and Shipping Charge which equaling to negative feedback. We welcome your positive 5-Detailed Seller Ratings for us.

Yours Sincerely,

Seller Name or ID

2. 当电子商务()交易货物发出以后

A. （如果使用的挂号运输方式，如EMS或者挂号小包）

Dear valued customer,

The postman just picked up YOUR item from our office. It is estimated to arrive in 7-10

days in normal conditions. If not, please don’t hesitate to contact us.

Here is the tracking number of your parcel , and you can logon view the updated shipment, which will be shown in 1-2 business days.

1. When rating sellers on postage time, RATE THE SELLER ON THE TIME IT TOOK THEM TO MAIL THE ITEM, NOT THE TIME IT TOOK YOU TO RECEIVE THE ITEM. You shouldn’t hold sellers responsible for delays in mail services, international custom delays or for the time it took for your payment to clear.

2. When rating the seller on postage and handling charges, remember that sellers may charge actual packaging materials costs and a reasonable handling fee to cover the seller’s time and direct costs associated with postage. For international transactions, you may also be responsible for duties, taxes, and customs clearance fees as requested by country laws. Thanks again for your great purchase and great understanding. We sincerely hope our item and customer service can give you the BEST BUYING EXPERIENCE on eBay. Yours Sincerely,

Seller Name or ID

B. （如果使用的是不挂号小包）

Dear valued customer,

The postman just picked up YOUR item from our office. (We will write you another e-mail later to prove we shipped the item) It is estimated to arrive in 14-21 days in normal conditions. If not, please do not hesitate to contact us. We shall do whatever we can to help you.

1. When rating sellers on postage time, RATE THE SELLER ON THE TIME IT TOOK THEM TO MAIL THE ITEM, NOT THE TIME IT TOOK YOU TO RECEIVE THE ITEM. You should not hold sellers responsible for delays in mail services, international custom delays or for the time it took for your payment to clear.

2. When rating the seller on postage and handling charges, remember that sellers may charge actual packaging materials costs and a reasonable handling fee to cover the seller’s time and direct costs associated with postage. For international transactions, you may also be responsible for duties, taxes, and customs clearance fees as requested by country laws. Thanks once again for your great purchase. We sincerely hope our item and customer

service can give you the BEST BUYING EXPERIENCE on eBay.

Yours Sincerely,

Seller Name or ID

C. 寄出证明（作为无法在网上查询的包裹的跟进）

Yours Sincerely,

Seller Name or ID

3. 货物发出后的第10天（针对于无法在网上查询的包裹）

Dear valued customer,

10 days have passed since your item was shipped. It should be soon to come to you. (In normal conditions, it takes around 10-21 days from CN to USA)

When you receive it, we sincerely hope that you will like it and appreciate our customer services. If you have anything you feel unsatisfied with, please do tell us. So we can know what we should do to help you. In the meantime, we will get to know where we should improve.

If you are satisfied, we sincerely hope that you can leave us a positive comment and four 5-star Detailed Seller Ratings, which are of vital importance to the growth of our small company.

Besides, PLEASE DO NOT leaves us 1, 2, 3 or 4-star Detailed Seller Ratings because they are equal to negative feedback. Like what we said before, if you are not satisfied in any regard, please tell us.

Thanks once more for your purchase.

Yours Sincerely,

Seller Name or ID

4. 货物发出后的第20天（针对于无法在网上查询的包裹）

Dear valued customer,

20 days have passed since your item was shipped. Have you received it? (In normal conditions, it takes around 10-21 days from CN to OZ)

If you haven’t received your item and this situation lasts to the 30th day, please do contact

us. A FULL REFUND will be issued to you with NO EXCUSE. We do not want to give you a bad buying experience even when the shipping is out of our control.

But if you receive it, we sincerely hope you can leave us a positive comment and four 5-star Detailed Seller Ratings if you like it and appreciate our customer services.

Thanks once more for your purchase.

Yours Sincerely,

Seller Name or ID

5. 包裹妥投后（针对于在网上查询的到包裹）

Dear ____,

Now the item is successfully delivered to you, our friend! We sincerely hope you will like it and be satisfied with our customer services. If you have any concerns, please don't hesitate to contact us. We would like to do whatever we can do to help you out.

If don't mind, please take your time and leave us a positive comment and four 5-star Detailed Seller Ratings to us, which are of vital importance to the growth of our small company.

We BEG that PLEASE DO NOT leave us 1, 2, 3 or 4-star Detailed Seller Ratings because they mean "you are NOT satisfied", equaling negative feedback. Like what we said before, if you are not satisfied in any regard, please contact us for solution.

Thank you so much indeed.

Yours Sincerely,

Seller Name or ID

6. 收到买家好评后

Thank you for your positive comment. Your encouragement will keep us moving forward. We sincerely hope that we’ll have more chances to serve you.

Yours Sincerely,

Seller Name or ID

外贸建立经济业务联系英文模板篇六：外贸业务全套英文邮件模板

交易的第一步　　1. 向顾客推销商品　　Dear Sir: May 1, 2001　　Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.　　Yours faithfully　　2. 提出询价　　Dear Sir: Jun.1, 2001　　We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..　　Truly　　3. 迅速提供报价　　Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.　　交易的契机　　4. 如何讨价还价　　Dear Sir: June 8, 2001　　We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.　　Yours truly　　5-1 同意进口商的还价　　Dear Sirs: June 12, 2001　　Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.　　Sincerely　　5-2 拒绝进口商的还价　　Dear Sirs: June 12, 2001　　Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.　　Truly　　6. 正式提出订单　　Dear Sir: June 15, 2001　　We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.　　Tr

uly　　7. 确认订单　　Dear Sir: June 20, 2001　　Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.　　Sincerely　　8. 请求开立信用证　　Gentlemen: June 18, 2001　　Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.　　Sincerely　　9. 通知已开立信用证　　Dear Sir: June 24, 2001　　Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.　　Sincerely　　10. 请求信用证延期　　Dear Sir： Sep. 1, 2001　　We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.　　Sincerely　　11. 同意更改信用证　　Gentlemen: Sept. 5, 2001　　We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.　1.无法提供客户想要的产品时回复　　Dear　　Thank you for your enquiry of 12 March cate 9 cable.　　We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.　　We would, however, like to take this opportunity to offer the following material as a close substitute:　　Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.　　Please visit our catalog atfor more information on this item. If you find the product acceptable, please email us as soon as possible.　　Sincerely,　　2.对客户一般讯盘的三种回复　　Dear Mr. Jones:　　We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21.　　In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft.　　Please note that we have quoted our most favorable price and are unable t

o entertain any counter offer.　　As you are aware that there has lately been a large demand for the above commodities. Such growing demand will likely result in increased prices. However you can secure these prices if you send us an immediate reply.　　Sincerely,　　Dear Mr. Jones:　　We thank you for your letter dated April 8 inquiring about our leather　　handbags. As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen deerskin handbags style No.MS190 at $124.00 per dozen CIF Hamburg. Shipment will be effected within 20 days after receipt of the relevant L/C issued by your first class bank in our favor upon signing Sales Contract.　　We are manufacturing various kinds of leather purses and waist belts for exportation, and enclosed a brochure of products for your reference. We hope some of them meet your taste and needs.　　If we can be of any further help, please feel free to let us know. Customers’ inquiries are always meet with our careful attention.　　Sincerely,　　Re: SWC Sugar　　Dear Sirs,　　We are in receipt of your letter of July 17, 2002 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product.　　To comply with your request, we are offering you the following:　　1. Commodity: Qingdao Superior White Crystal Sugar.　　2. Packing: To be packed in new gunny bag of 100kgs. each.　　3. Quantity: Ten thousand (10000) metric tons.　　4. Price: US dollars one hundred and five (US$105.00) per metric ton, Fob Qingdao.　　5. Payment: 100% by irrevocable and confirmed letter of credit to be opened in our favor through A1 bank in Qingdao and to be drawn at sight.　　6. Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct.　　Please note that we do not have much ready stock on h　　and. Therefore, it is important that, in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval.　　We are awaiting your reply.　　Sincerely,　　3.客户向我们发出关于一个物品的讯盘后我们发的还盘　　Dear :　　Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster".　　We’ve enclosed the photo and detailed information of the product for your reference:　　Product: toaster　　Specification: xxxxxxxxxxxxxxx　　Package: 1pcs/box　　Price: 10usd/pcs　　Payment: L/C　　For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight.　　We look forward to receiving your first order.　　Sincerely,　　4.对新客户想和我们建立合作关系的还盘　　Dear Mr. Jones:　　We have received your letter of 9th April show

ing your interest in our complete product information.　　Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction atHttp://xxxxxxxxxx.alibaba.com which includes our latest product line.　　We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.　　Sincerely,.　　Mark Li...

外贸建立经济业务联系英文模板篇七：七种外贸函电英文模板

七种外贸函电英文模板

1.主动跟新买家建立联系

Dear Mr. Jones,

We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at …….com which includes our latest product line.

Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. Sincerely,

John Roberts

2.对新买家要求建立业务联系的回复

Dear Mr. Jones,

We have received your letter of 9th April showing your interest in our complete product information.

Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at Http://which includes our latest product line.

We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.

Sincerely,

3.向老客户介绍公司新的产品信息

Dear Mr. Jones,

We have refreshed our online catalogue at and now it covers the latest new products, which are now available from stock.

samples to you for close inspection.

We will keep you informed on our progress and look forward to hearing from you.

Sincerely,

4.回复对某个产品的查询

Dear Mr. Jones:

Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster". We've enclosed the photo and detailed information of the product for your reference:

Product: toaster

Specification: xxxxxxxxxxxxxxx

Package: 1pcs/box

Price: 10usd/pcs

Payment: L/C

For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight.

We look forward to receiving your first order. Sincerely,

5.无法提供对方查询中所要求的产品时

Dear Mr. Jones,

Thank you for your enquiry of 12 March cate 9 cable. We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.

We would, however, like to take this opportunity to offer the following material as a close substitute:

Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.

Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible. Sincerely,

6.查询对方公司的产品

Dear Sir or Madam,

We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned.

When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco.

Sincerely,

7.几种报盘

(a.)

Dear Mr. Jones,

We thank you for your email enquiry for both groundnuts and Walnut meat CNF Copenhagen dated February, 21.

In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft.

Please note that we have quoted our most favorable price and are unable to entertain any counter offer. As you are aware that there has lately been a large

外贸建立经济业务联系英文模板篇八：外贸业务全套英文邮件范文

外贸业务全套英文邮件范文（转）

交易的第一步

1. 向顾客推销商品

Dear Sir: May 1, 2001

Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure. Yours faithfully

2. 提出询价

Dear Sir: Jun.1, 2001

We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..

Truly

3. 迅速提供报价

Dear Sir: June 4, 2001

Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.

交易的契机

4. 如何讨价还价

Dear Sir: June 8, 2001

We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.

Yours truly

5-1 同意进口商的还价

Dear Sirs: June 12, 2001

Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.

Sincerely

5-2 拒绝进口商的还价

Dear Sirs: June 12, 2001

Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit.

We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.

Truly

6. 正式提出订单

Dear Sir: June 15, 2001

We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date. Truly

7. 确认订单

Dear Sir: June 20, 2001

Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.

Sincerely

8. 请求开立信用证

Gentlemen: June 18, 2001

Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested. Sincerely

9. 通知已开立信用证

Dear Sir: June 24, 2001

Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.

Sincerely

10. 请求信用证延期

Dear Sir： Sep. 1, 2001

We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.

Sincerely

11. 同意更改信用证

Gentlemen: Sept. 5, 2001

We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.

通知已开立信用证

Dear Sir: June 24, 2001

交易的第一步

1. 向顾客推销商品

Dear Sir: May 1, 2001

2. 提出询价

Dear Sir: Jun.1, 2001

Truly

3. 迅速提供报价

Dear Sir: June 4, 2001

交易的契机

4. 如何讨价还价

Dear Sir: June 8, 2001

Yours truly

5-1 同意进口商的还价

Dear Sirs: June 12, 2001

Sincerely

5-2 拒绝进口商的还价

Dear Sirs: June 12, 2001

Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.

Truly

6. 正式提出订单

Dear Sir: June 15, 2001

7. 确认订单

Dear Sir: June 20, 2001

Sincerely

8. 请求开立信用证

Gentlemen: June 18, 2001

9. 通知已开立信用证

Dear Sir: June 24, 2001

advise us by fax when the order has been executed.

Sincerely

10. 请求信用证延期

Dear Sir： Sep. 1, 2001

Sincerely

11. 同意更改信用证

Gentlemen: Sept. 5, 2001

回复客户投诉的信函范文

客户投诉我们的同事工作效率和理解能力低下：

Michael:

I appreciate if u get involve with Jane， she is not following po's instructions and get back to us in the same subject with difference. Last week was Vet certificates， then Bill of ladings explanations， now is packaging when we are attaching all e-mail's for you and her reference which is been discussed to be use on 3 months. We want to continue and trust in oiur relationship but it's issues which has to be stop.

I will appreciate if you come back to us with a determination for the future. Thanks，

第一次草拟的回复如下(没发给客人)：

1 Re. the balance of packaging

It’s our fault that we did not explain well and cause the confusion.

When we advised 3 months in the early email， we meant to ship these packaging in 3 months， and when we talked about 1 month， we meant to receive your order for these packaging in 1 month， but the ship date can be Nov.

Pls advise if you will be able to place the order in 1 month or you need more time. We will also improve and take care in future communication. Thank you.

2 Re. The communication efficiency

We review the emails of these days. For the email back and forth， we think the most important reason is because we do not know well about your company internal organization and each person’s work scope， so sometimes we do not address the right person to clarify

外贸建立经济业务联系英文模板篇九：一些外贸业务英文邮件范文

外贸业务英文邮件范文

1. 向顾客推销商品

Dear Sir: May 1, 2001

Yours faithfully

2. 提出询价

Dear Sir: Jun.1, 2001

Truly

3. 迅速提供报价

Dear Sir: June 4, 2001

交易的契机

4. 如何讨价还价

Dear Sir: June 8, 2001

Yours truly

5-1 同意进口商的还价

Dear Sirs: June 12, 2001

Sincerely

5-2 拒绝进口商的还价

Dear Sirs: June 12, 2001

6. 正式提出订单

Dear Sir: June 15, 2001

Truly

7. 确认订单

Dear Sir: June 20, 2001

Sincerely

8. 请求开立信用证

Gentlemen: June 18, 2001

Sincerely

9. 通知已开立信用证

Dear Sir: June 24, 2001

Sincerely

10. 请求信用证延期

Dear Sir： Sep. 1, 2001

Sincerely

11. 同意更改信用证

Gentlemen: Sept. 5, 2001

Sincerely

1. I am writing to confirm /enquire/inform you...

我写信时要确认/询问/通知你。。。

2. I am writing to follow up on our earlier decision on the marketing campaign in Q2.

我写信来追踪我们之前对于第二季度营销活动的决定。

3. With reference to our telephone conversation today...

关于我们今天在电话中的谈话。。。

4. In my previous e-mail on October 5...

先前在10月5日所写的信。。。

5. As I mentioned earlier about...

如我先前所提及关于。。。

6. as indicated in my previous e-mail...

如我在先前的信中所提出。。。

7. As we discussed on the phone...

如我们上次在电话中的讨论。。。

8. from our decision at the previous meeting...

如我们在上次会议中的决定。。。

9. as you requested/per your requirement...

按照你的要求。。。

10.In reply to your e-mail dated April 1，we decided...

回答你在4月1日写的信，我们决定。。。

11.This is in response to your e-mail today.

这是针对你今天早上来信的回复。

12. As mentioned before, we deem this product has strong unique selling points in china.

如先前所述，我们认为这个产品在中国有强有力且独一无二的销售点。

13. As a follow-up to our phone conversation yesterday, I wanted to get back to you about the pending issues of our agreement.

追踪我们昨天在电话中所谈，我想答复你我们合约的一些待解决的议题。

14. I received your voice message regarding the subject. I’m wondering if you can elaborate i.e. provide more details.

我收到你关于这个主题的留言。我想你是否可以再详尽说明，也就是再提供多一点细节。

15. Please be advised/informed that...

请被告知。。。

16. Please note that...

请注意。。。

17. We would like to inform you that...

我们想要通知你。。。

18. I am convinced that...

我确信。。。

19. We agree with you on...

我们同意你在。。。

20. With effect from 4 Oct., 2008...

从2008年10月4日开始生效。。。

21. We will have a meeting scheduled as noted below...

我们将举行一个会议，时间表如下。

22. Be assured that individual statistics are not disclosed and this is for internal use only.

请确保个人信息不会外泄且只供内部使用。

23. I am delighted to tell you that...

我很高兴地告诉你。。。

24. We are pleased to learn that...

我们很高兴得知。。。

25. We wish to notify you that...

我们希望通知你。。。

26. Congratulation on your...

恭喜您关于。。。

27. I am fine with the proposal.

我对这份提桉没意见。

28.I am pleased to inform you that you have been accepted to join the workshop scheduled for 22-24 Nov,2008.

我很高兴地告诉你，你已经被同意参加2008年11月22-24日的研讨会。

29. We are sorry to inform you that...

我们很抱歉地通知你。。。

30. I’m afraid I have some bad news.

我恐怕要带来一些坏消息。

31. There are a number of issues with our new system.

我们的新系统有些问题。

32. Due to circumstances beyond our control...

由于情况超出我们所能控制。。。

33. I don’t feel too optimistic about...

我觉得不太乐观关于。。。

34. It would be difficult for us to accept...

我们很难接受。。。

35. Unfortunately I have to say that, since receiving your enquiries on the subject, our view has not changed.

很不幸地，我必须这么说，自从收到你关于这个主题的询问，我们的看法都没有改变。

36. We would be grateful if you could...

外贸建立经济业务联系英文模板篇十：外贸英文书信模板

主动跟新买家建立联糸

Dear Mr. Jones:

We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future. introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at Http://which includes our latest product line.

Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.

We look forward to receiving your enquires soon.

Sincerely,

John Roberts

---------------------------------------------------------------

对新买家要求建立业务联糸的回复

Dear Mr. Jones:

We have received your letter of 9th April showing your interest in our complete product information. Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at Http://which includes our latest product line.

We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.

Sincerely,.

---------------------------------------------------

向老客户介绍公司新的产品信息

Dear Mr. Jones:

We have refreshed our online catalog at and now it covers the latest new products, which are now available from stock.

We will keep you informed on our progress and look forward to hearing from you.

Sincerely,

-------------------------------------------------------------------------------------

回复对某个产品的查询

Dear Mr. Jones:

Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster". We've enclosed the photo and detailed information of the product for your reference:

Product: toaster

Specification: xxxxxxxxxxxxxxx

Package: 1pcs/box

Price: 10usd/pcs

Payment: L/C

For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight.

We look forward to receiving your first order.

Sincerely,

------------------------------------------------

无法提供对方查询中所要求的产品时

Dear Mr. Jones:

Thank you for your enquiry of 12 March cate 9 cable. We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand. We would, however, like to take this opportunity to offer the following material as a close substitute: Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.

Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible.

Sincerely,

-----------------------------------------

查询对方公司的产品

Dear Sir or Madam:

We know that you are exporters of textile fabrics. We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used. We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned. When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco.

Sincerely,

------------------------------------------------------------

Dear Mr. Jones:

We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21. In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft.

Please note that we have quoted our most favorable price and are unable to entertain any counter offer.

As you are aware that there has lately been a large demand for the above commodities. Such growing demand will likely result in increased prices. However you can secure these prices if you send us an immediate reply.

Sincerely,

---------------------------------------------------------------

Dear Mr. Jones:

We thank you for your letter dated April 8 inquiring about our leather handbags. As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen deerskin handbags style No.MS190 at $124.00 per dozen CIF Hamburg. Shipment will be effected within 20 days after receipt of the relevant L/C issued by your first class bank in our favor upon signing Sales Contract.

We are manufacturing various kinds of leather purses and waist belts for exportation, and enclosed a brochure of products for your reference. We hope some of them meet your taste and needs.

If we can be of any further help, please feel free to let us know. Customers' inquiries are always meet with our careful attention.

Sincerely,

----------------------------------------------------------------

Re: SWC Sugar

Dear Sirs,

We are in receipt of your letter of July 17, 2002 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product.

To comply with your request, we are offering you the following:

1. Commodity: Qingdao Superior White Crystal Sugar.

2. Packing: To be packed in new gunny bag of 100kgs. each.

3. Quantity: Ten thousand (10000) metric tons.

4. Price: US dollars one hundred and five (US$105.00) per metric ton, Fob Qingdao.

5. Payment: 100% by irrevocable and confirmed letter of credit to be opened in our favor through A1 bank in Qingdao and to be drawn at sight.

6. Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct.

Please note that we do not have much ready stock on hand. Therefore, it is important that, in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval. We are awaiting your reply.

Sincerely,

----------------------------------------------------------------------

作为对方供应商，认为对方压价太低

Dear Mr. Jones:

We confirm having received your telex No.LT/531 of May 17, asking us to make a 10% reduction in our price for Men's Shirts. Much to our regret, we are unable to comply with your request because we have given you the lowest possible price. We can assure you that the price quoted reflects the high quality of the products.

We still hope to have the opportunity to work with you and any further enquiry will receive our prompt attention. Sincerely,

------------------------------------------------------------

作为买家，认为对方报价太高

Dear Mr. Jones,

We acknowledge receipt of both your offer of May 6 and the samples of Men's Shirts, and thank you for these. While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply. We have also to point out that the Men's Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you quoted.

Such being the case, we have to ask you to consider if you can make reduction in your price, say 10%. As our order would be worth around US$50,000, you may think it worthwhile to make a concession.

We are looking forward to your reply,

Sincerely,

---------------------------------------------------------

因对方未能如期信用证而交涉

Dear Mr. Jones:

With reference to our Sales Confirmation No.825 dated August 10, 2002, we regret to say that your letter of credit has not yet reached us up to the time of writing. This has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said Sales Confirmation.

You must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract. If you refer to our Sales Confirmation, you will see the clause reading: "The Buyer shall establish the covering Letter of Credit before 30th August, 2002, failing which the Seller reserves the right to rescind the contract without further notice."

The goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer. However, in consideration of our friendly business relations, we are prepared to wait for your L/C, which must reach us not later than October 5, 2002. If we again fail to receive your L/C in time, we shall cancel our Sales Confirmation and ask you to refund to us the storage charges we have paid on your behalf.

Your cooperation in this respect will be appreciated.

Sincerely,

-------------------------------------------

修改信用证

Dear Mr. Jones:

We have received your L/C No.121/99 issued by the Yemen Bank for Reconstruction & Development for the amount of $19,720 covering 1,600 dozen Men's Shirts. After reviewing the L/C, we find that transshipment and partial shipment are not allowed.

As direct steamers to your port are difficult to find, we have to ship via Hong Kong more often than not. As to partial shipment, it would be our mutual benefit because we could ship immediately whatever we have on hand instead waiting for the whole lot to be completed.

We, therefore, are writing this afternoon, asking you to amend the L/C to read: "TRANSSHIPMENT AND PARTIALSHIPMENT ALLOWED"

We shall be glad if you see to it that amendment is cabled without any delay, as our goods have been packed ready for shipment for quite some time.

Sincerely,

-------------------------------------------

延期信用证的期限

Dear Mr. Jones:

We thank you for your L/C for the captioned goods. We are sorry that owing to some delay on the part of our suppliers at the point of origin, we are not able to get the goods ready before the end of this month. As a result, we sent you a cable yesterday reading: L/C1415 PLSCABLE EXTENSION SHIPMENT VALIDITY 15/31 MAY RESPECTIVELY LETFOLLOWS It is expected that the consignment will be ready for shipment in the early part

of May and we are arranging to ship it on s/s "Fanyang" sailing from Dalian on or about 10th May.

We are looking forward to receiving your cable extension of the above L/C thus enabling us to effect shipment of the goods in question.

We thank you for your cooperation.

Sincerely,

----------------------------------------------

指定对方为独家代理商

Dear Mr. Jones:

We have received your letter of the 15th and are impressed with the proposal you make. We are pleased to tell you that we have decided to entrust you with the sole agency for our Embroideries in the territory of Sweden.

The Agency Agreement has been drawn up for a duration of one year, automatically renewable on expiration for a similar period unless a written notice is given to the contrary. Enclosed you will find a copy of the draft. Please go over the provisions and advise us whether they meet with your approval.

We shall do all in our power to assist you in establishing a mutually beneficial trade.

Sincerely,

--------------------------------------------

处理对货损的投诉

Dear Mr. Jones:

We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing.

Upon receipt of your letter, we have given this matter our immediate attention. We have studied your surveyor's report very carefully.

We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you. We are therefore not responsible for the damage; but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us, to which we hope you will agree.

Sincerely,

与外商进行商务谈判时英语使用技巧

与外商进行商务谈判时大多用英语进行，所以这个时候我们要注意避免跨国文化交流产生的歧义，交谈时尽量用简单、清楚、明确的英语，不说易引起对方反感的话语，如下列这些词语中就带有不信任色彩，可能会客户不愿积极与我们合作。

“to tell you the truth”，“I’ll be honest with you„”，“I will do my best．”“it’s none of my business but„”。为了避免误会，我们可用释义法确保沟通顺利进行。如，“we would accept price if you could modify your specifications．”我们还可以说：“If i understand you correctly,what you are really saying is that you agree to accept our price if we improve our product as you request．”

最后，为确保沟通顺利的另一个方法是在谈判结束前作一个小结，把到现在为止达成的协议重述一遍并要求对方予以认可。另外在商务谈判还应注意下列问题：

1、“会听”

要尽量鼓励对方多说，向对方说：“yes”，“please go on”，并提问题请对方回答，使对方多谈他们的情况。

2、巧提问题

用开放式的问题来了解进口商的需求，使进口商自由畅谈。“can you tell me more about your campany?”“what do you think of our proposal?” 对外商的回答，把重点和关键问题记下来以备后用。进口商常常会问：“can not you do better than that?”对此不要让步，而应反问：“what is meant by better?”或“better than what?”使

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